He made sure our mini bar remained stocked with our favorites, moved up our hibachi reservation for us, he anticipated almost anything we might need or want and it was provided for us. Rafael went over & beyond any expectations we night have had. We were whisked away to our room, with a brief tour of the main areas by our butler, Rafael. Concierge makes it so easy and explains everything. Make sure to schedule your Covid test, your return transportation and make a reservation for the hibachi as soon as you finish checking in. The check-in process took approx 30 minutes for us. We were in a Preferred Club swim up king suite, which Esther hooked up for us quickly. From the moment we arrived on Tuesday afternoon, we were treated like royalty. Plus we had 2 beach butlers for the day that took. Rafael came to our room to show us our cabana for the day where he arranged a cooler full of our favorites. One day of our stay, we rented a cabana on the beach. He came and got us, and took us right to where we wanted to go. Our first night at the resort, we got lost trying to find the restaurant we wanted to go to. We'd see him out and about and he'd ask if we wanted such-and-such and Bam! it was in our room when we went back.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |